The moment an order is ready to ship the customer will get notified via email the tracking number. The tracking number can be used to find the shipping and location status. If your item appears to be lost or stuck in transit please contact us immediately so we can investigate the issue and make sure you get your order.

If there is a product have ordered from us in the past but the exact product is not listed on our website, please contact us and we would be glad to assist.

We will send a confirmation via email as soon as your order is completed. If you don’t receive it, please contact us.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Certain types of items cannot be returned, such as custom products (including special orders, personalized items, or limited editions). Please get in touch with us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns of gift cards.

We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded to your original payment method. Please remember that it may take some time for your bank or credit card company to process and post the refund.